Ongoing

Digital Governance Enhancement

Project scope

Develop a unified citizen portal for seamless access to multiple government services.

Expected Outcomes

Reduce government service processing times by 40%. Improve citizen satisfaction with 24/7 online access. Minimize bureaucracy and paper-based processes.

Collaborating Partners

Microsoft (Cloud Infrastructure), IBM (AI & Blockchain Integration) & National Digital Transformation Agency.

Timeline

Launched: 2023 | Expected Completion: 2026

In an era of digital transformation, governments are making a strategic shift towards a paperless, efficient, and citizen-friendly administrative system. The Digital Governance Enhancement project aims to modernize public service delivery by integrating AI-driven automation, secure digital identity systems, and cloud-based government platforms.

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